Shipping Policy

Delivery/Shipping

We ship International & Countries applicable. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment. It is your obligation to enter the correct delivery address details at the time of ordering. We are not deliver to a P.O. Box.

We use all reasonable efforts to dispatch orders within 5 business days of the purchase date. Most GCC orders should arrive within 7 business days after dispatch depending on the destination and availability of product. It is your responsibility to inform us promptly if an order does not arrive either by emailing info@7storeonline.com. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.

If you refuse your shipment or are unable to retrieve your package, you are responsible for the original shipping charges, any import feels, duties or taxes that are incurred, and the cost of the returning the package to 7Store . The amount will be deducted from your refund. In the instance that the return fee exceeds the amount of your order, the package will be abandoned and you will not be refunded

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from 7Store. 

With online purchases, customs duties and taxes may be charged in compliance with the receiving country regulations as: duties and taxes are often not included in the product price.

Shipping of Fragrances & Cosmetics

Extra charges needed for handling alcohol include products as shipments containing perfumes typically fall under the UN 1266 classification of regulations on dangerous goods. They need to be packed, labelled and reported in compliance with these regulations to transport these products safely and compliantly.)

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: sales@7storeonline.com

By visiting this page on our website: www.7storeonline.com

Availability

All goods are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute. If you do not accept a substitute item and your credit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit card account in the amount charged.  If you order goods and some are not in stock, you agree that we may fill that part of your order for which stock is available